Perscipere owns and operates this website. This extract outlines your relationship with Perscipere and/ or its Naturopathic Practioners and/ or third parties throughout this website and is subject to Perscipere’s Terms and Conditions. By using this website and its services you are agreeing to all the Terms and Conditions. This page can be updated by Perscipere at any time. You should check this page regularly to take note of any changes made.
Access to this website is permitted on a temporary basis. Perscipere reserves the right to amend or withdraw services associated with use of this website without notice. Perscipere will not be liable if this website is unavailable. The information contained within this website is for general information purposes only. Perscipere will endeavour to ensure that the information is up to date. However, Perscipere makes no representations or warranties for any purpose with respect to the content of this website.
This website must not be misused. This includes (but not limited to) harmful breaches of confidence; infringe the rights of any other person’s proprietary rights; send any unsolicited promotional material and/ or advertising. Breaching these provisions could lead to an offense under certain law(s). Perscipere will not be liable for any damage or loss caused by viruses and/ or other harmful material that could infect your computer due to use of this website, links to other websites and/ or downloading any materials.
Intellectual property rights including content made available through this website is the property of Perscipere (unless otherwise stated) and is protected by copyright laws. All rights are reserved by Perscipere.
Placing an order to purchase a product is subject to Terms and Conditions. Dispatch times can vary and any delays resulting from postal delays, Perscipere will not be held responsible. It is the customers responsibility to ensure that all the information provided is true, correct and current. Perscipere will not be held accountable if the information you have and/or intend to provide is false, misleading and/ or out of date resulting in issues associated with lost parcels. This includes Naturopathic Consultations where parcels and/ or documentation has or will be sent to you. Refunds will not be issued if you have provided incorrect information.
When any order is placed, acknowledgement of the order will be sent. It is your responsibility to ensure that payment has been made in full before the products are dispatched. Failure to make a payment within 48 hours will result in the order being unfulfilled and cancelled. Refunds will only be issued in certain circumstances. If there is an issue please contact us via our contact page outlining the product purchased and issues with the product. A Perscipere representative will endeavour to respond within 3 business days.
There are different terms and conditions which apply specifically to Naturopathic Consultations. Documentation may be sent to all clientele (including existing clients if amendments have been made and need to be agreed to) regarding our consultation process which must be signed and dated prior to appointments being fulfilled. This could include agreement to our Privacy Policy, Terms and Conditions and any other relevant documentation. We require that all new clientele fill out our initial intake form prior to an appointment being allocated. You may also be asked to fill our other forms or questionnaires as required.
Payments for Naturopathic Consultations must be paid in full (via EFT or PayPal) prior to your scheduled appointment. Payment details will be provided once your information has been received. For PayPal payments you can utilise the link provided above the online bookings form. Currently utilizing Zoom for our online consultations. A guide to access your Zoom online consultation will be provided once payment is received. Consultation prices do not include recommended Naturopathic products or tests. Any additional costs will be discussed during your consultation.
Perscipere advises against cancelling your appointment (once a payment has been made in full) less than 24 hours prior to your allocated time. Any cancellations less than 24 hours can result in a $30 fee. Please be aware that full refunds will only be issued if a cancellation is made 48 hours prior to your appointment. Refunds will be issued within 3 business days. Perscipere shall not be held accountable for any delays associated with transfer of funds between different banking organizations. A cancellation fee does not apply where appointments are rescheduled.
Product recommendations are at the discretion of Perscipere Naturopathic Practitioners. We may use third parties to fulfill product orders. Therefore, should you have an issue with any of the products you purchased through other suppliers please contact them directly and notify Perscipere in writing that this has occurred immediately.
Should you have a complaint it is important that you contact Perscipere immediately and provide written details. We have a complaints process in place and will endeavor to ensure that the matter is resolved in a timely fashion. Please contact us via our contact page.
For more information regarding our Terms and Conditions please contact us.